8. The 10 second customer journey: stop friction and increase growth | Todd Unger
From James Reed: all about business
Published 12/23/2024
From James Reed: all about business
Published 12/23/2024
With seventy percent of online buyers abandoning their shopping before checkout, how can you create a frictionless customer journey that only takes ten seconds?In this episode of All About Business, James Reed speaks to customer experience expert Todd Unger. Todd reveals why most customer…