Energy firms rapped for bad customer service... while still making mega profits
Published 7/28/2023
Published 7/28/2023
Energy firms have had their feet held to the fire this week.The industry as a whole has been blasted by the regulator Ofgem over poor customer service, while our investigation revealed that 200 customers don't think Ovo has been billing them properly.Meanwhile, British Gas has been in the spotlight…