446: Fred Reichheld - Asking The Right Questions, Loving Your Customers, & Living A Meaningful Life

Text LEARNERS to 44222 to read my new book, The Pursuit of Excellence, early. Full show notes at www.LearningLeader.com Twitter/IG: @RyanHawk12 https://twitter.com/RyanHawk12 red Reichheld is the creator of the Net Promoter Score system of management. Also known as "NPS." NPS is used in two-thirds…